Canon USA announces Next-Day Service for CPS Platinum Members at PhotoPlus EXPO 2017

MELVILLE, N.Y., October 19, 2017 – Canon U.S.A., Inc., a leader in digital imaging solutions, continues its mission to deliver industry-leading speed and quality of service offered through Canon Professional Services (CPS), its award-winning service and support program for professional photographers. CPS Platinum members will now enjoy next-day service, with equipment serviced and shipped the business day after an estimate is approved. For repairs that will take longer, Canon will offer next-day loaner equipment. In addition, CPS Gold members' benefits will now be enhanced with two-day service turnaround.¹

“For professional photographers, sending equipment in for service can mean lost income while their gear is being repaired, and we are committed to do everything in our power to minimize their downtime,” noted Yuichi Ishizuka, president and COO, Canon U.S.A., Inc. “Canon has long been delivering fast, high-quality service and customer satisfaction, and this bold new level of performance sends a clear message to photographers that we remain dedicated to providing professional-level service and support.”

This next-day service will officially launch at PhotoPlus Expo 2017 in the Jacob K. Javits Convention Center in New York City, Oct. 26-28, 2017, where Canon U.S.A. is showcasing its latest in digital imaging products for photographers of all skill levels, in addition to hosting educational seminars from booth #121. At the Expo, Canon Professional Services will once again host its always-popular CPS Lounge where Platinum, Gold, and Cinema CPS members can have their Canon equipment (up-to-two current Professional DSLR bodies or lenses)² cleaned and checked during Expo hours from Thursday, Oct. 26, through Saturday, Oct. 28, in Room 2D12.

CPS Lounge Hours during PhotoPlus Expo 2017:

Oct. 26: 9:00 AM-6:00 PM
Oct. 27: 9:00 AM-6:00 PM
Oct. 28: 10:00 AM-2:00 PM (equipment pickup only, no new items accepted)

In the Canon booth, attendees can observe factory-trained technicians performing Canon maintenance service, highlighting Canon’s commitment to providing world-class service and support for professionals. For more information on the Canon CPS program, including the new service times, please visit the CPS web page at: www.cps.usa.canon.com. For more information on Canon maintenance service, including a list of eligible products, visit usa.canon.com/maintenance.

Canon Products at the PhotoPlus EXPO

Also at the booth, will be the tradeshow debut of the brand-new Canon PowerShot G1 X Mark III, Canon’s first PowerShot Digital Camera to feature an APS-C CMOS Sensor and Canon’s revolutionary Dual-Pixel CMOS Auto Focus. As always, PhotoPlus Expo attendees will have the opportunity to touch and try Canon’s wide array of digital imaging solutions, including the recently announced EOS 6D Mark II DSLR Camera, EOS M100 Digital Camera and EF 85mm f/1.4L IS USM lens. The booth will also feature the full line of Canon EOS and PowerShot Digital Cameras, EF Lenses, imagePROGRAF PRO, PIXMA PRO, PIXMA and SELPHY printers and REALiS projectors.

Officially Licensed Merchandise from Canon

Canon will also showcase its line of “Canon Gear,” available for purchase to visitors of the Canon booth. This line will feature a collection of officially licensed Canon merchandise, including miniature Canon model cameras, Canon-branded thermal water bottles and backpacks, collectible photographer teddy bears and much more. The full line of Canon Gear is scheduled to be available for purchase on October 26 at shop.usa.canon.com.

Canon Education and Galleries at PhotoPlus EXPO

The main stage in the booth will feature presentations from several Canon Explorers of Light (schedule subject to change), including one of the newest members of the program, Barbara Davidson, who will make her debut as a Canon Explorer of Light at PhotoPlus Expo. For the complete speaking schedule, please see below.

Enjoy a taste of the Canon Live Learning experience with free 45-minute sessions on the show floor. The sessions will have something for everyone—including portraits, lighting, macro, action and more. Each session features hands-on training by a pro photographer, inspiring subjects to capture, sample gear to try, a free print and a tote full of Canon swag. Space is limited to eight students per session; register here: learn.usa.canon.com/resources/articles/2017/cll_photoplus_workshops.shtml.

The booth will also feature a curated gallery of photographs by Explorers of Light, showcasing the skill and talent that earned them a place in this elite program. Included is a special collection of images from a campaign for the Too Young to Wed organization with Canon Explorer of Light Stephanie Sinclair telling the true story of young women across the globe—many still children—who are forced into marriage.

Follow Canon throughout the PhotoPlus Expo show @CanonUSApro. To see the full details of Canon’s presence at PhotoPlus Expo, please visit: usa.canon.com/photoplus2017.

About Canon U.S.A., Inc.

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2016.† Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact [email protected].

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† Based on weekly patent counts issued by United States Patent and Trademark Office.

¹ For complete terms and conditions, please visit cps.usa.canon.com.

² items will be taken on a first-come, first-served basis, and same-day service is not guaranteed. “Current” refers to professional cameras and lenses in Canon’s current lineup of equipment. Does not include cinema digital video cameras or lenses.

All referenced product names, and other marks, are trademarks of their respective owners.

Availability, prices and specifications subject to change without notice. Actual prices are set be individual dealers and may vary.

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